These are some of the questions we are asked most often. If you have any other questions, please do not hesitate to contact us.
We are often trusted with our own set of keys and personalized security codes to let our crew in even when there is nobody present. We take security and trust very seriously in Newburgh, NY and will do everything to protect our reputation and provide you peace of mind.You can rest assured that all our employees are subject to background and reference checks before being hired.
Cancellations should be made within 24 hours of scheduled service. Fees may apply if appointment is cancelled on the day of service.
Sometimes accidents happen. In the unfortunate event that our crew accidentally breaks something, we will make every effort to have the item repaired or replaced as soon as possible. We are fully insured so you can rest assured your possessions are protected.